Salesforce service cloud or SFDC is a customer relationship management platform used to improve customer service and support. We offer advanced SFDC services that permit the users to automate service processes, determine the key features, and support customer service agents with a streamlined workflow. Our technicians offer you a chance to integrate social customer service with the Salesforce customer success platform to create a perfect social team for customer-based responses.
Regardless of your business size and requirements, we offer specialized solutions. Each solution is designed in close collaboration with the members working in the industry and supports the capacity of the need to grow.
SERVICES
We at SPS offer advanced Salesforce services that have been listed below.
● We offer the latest SDK embedded services for mobile application development.
● Develop an expensive cloud site with knowledge and a database.
● We offer advanced service maintenance components.
About team implements the latest trail head playground technology to enable digital experiences and configure lightning knowledge.
CRM SERVICES
We at SPS offer advanced Salesforce service cloud solutions with an advanced centralized system and mobile applications that support screen sharing and video chat. Integrated sales and marketing services for automated analysis of risks.Analysis of business solutions and integration with multiple systems to deliver time-sensitive projects. Our services include and cover certain areas of sales, marketing, service, commerce, and health.
CLOUD SERVICES
We offer a chance for businesses to revolutionize their customer service with customized service cloud Tools to visualize the opportunities hiding within the data and manage real-time business. Utilize Analytics applications and dashboard templates to provide customer 360 enhancement and learn more about the data during the flow of work.
We offer you a chance to improve the business faster through advanced Microsoft and SFDC services and the latest trends. Your business can develop with advanced customer and employee engagement for a successful and productive result. the common aspects considered while implementing the Salesforce services have been listed below.
Definition
We consult with executive stakeholders and other members of the organization to provide a clear understanding of the business requirements and challenges. we also identify the requirements of the users and align the opportunities for future needs.
Build prototypes
Data obtained through clear understanding are then built in the form of prototypes and reference architectures. After building the prototypes the designs are offered for approval and implemented within the business.
Designs are always open for alterations in the middle based upon the developing technology. We fulfill the requirements of the customers with a shared view, advanced sales, and regular loyalty.